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When to Video Chat with Your Vet

You can book a vet video call whenever you want to check in with your vet about your pet’s health and well-being. Vet video consultations are stress-free for you and your furry family member - you’ll connect virtually with one of our doctors, who will view your pet through the camera, and together, you’ll create a plan for their care. Some common reasons why you might want to set up a video consultation are:

  • When a new pet has joined the family and you are looking for guidance (congratulations on your new fur-baby!)
  • If you have questions about your pet’s nutrition or current weight
  • When you have concerns about your pet’s behavior
  • If you are worried about your pet’s health and are unsure whether you should schedule an in-home visit.
  • When you have follow-up questions after your pet’s Wellness Exam, Sick Visit, or about their medication.

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Should You Book a Home Visit or Video Vet Appointment?

Our video consultations provide expert telemedicine for a variety of non-emergency issues. Virtual visits are great for pet parents who have concerns about their pet, but are not sure whether to schedule an in-home visit.

Our medical team is available during normal business hours, so please reach out to us if you are unsure which type of appointment to book. If your pet is experiencing a medical emergency, bring your pet to the nearest Veterinary Emergency clinic.

Tech-Enabled Vet Care

When you need a quick check-in with your vet, Video Consultations are an affordable and convenient option for pet parents. What do our BetterVets cats and dogs think of our telemedicine option? They give the stress-free vet experience two paws up!

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Frequently Asked Questions

Are virtual vet visits worth it?
Absolutely! Our video consultations provide expert telemedicine for a variety of non-emergency issues. Virtual visits are great when you have concerns about your pet but are not sure whether to schedule an in-home visit.
Can an online vet give you a prescription?
If your pet is a current patient, we may be able to prescribe medication during a video consultation depending on the circumstance. If it is a new problem for your pet, an in-person visit may still be required to prescribe medication.
What are the pros and cons of virtual vet care?
Vet video consultations are stress-free for you and your furry family member. You’ll connect virtually with one of our doctors, who will view your pet through the camera, and together, we will create a plan for their care. There are no disadvantages to scheduling a telemedicine video consultation for your pet for non-emergency issues, but if your pet is experiencing an emergency, they should be seen at the nearest veterinary emergency clinic. Our medical team is available during normal business hours, so please reach out to us if you are unsure which type of appointment to book.


Have More Questions?

Check out our support portal

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