What is BetterVet Wellness Club?
BetterVet Wellness Club is a membership-based wellness plan that helps manage all of your pet’s yearly preventative care needs with a simple schedule and predictable, interest-free monthly payments.
BetterVet Club is designed to make it easy for you to keep your pet up-to-date with the care they need throughout the year, keeping them healthy and happy in all stages of life. Being proactive about your pet’s preventative care protects them against diseases and catches the big things early, like illnesses and age and breed-related health conditions.
Wellness Club Membership Tiers
BetterVet currently offers two membership plan tiers - Family and Premium. Both plans give pet families access to best-in-class veterinary care for your peace of mind.
Family Membership Tier
A Family membership tier includes unlimited telemedicine consultations for all of your household furry family members (dogs and cats). With a Family membership, you’ll have access to ongoing support from one of our veterinarians as well as the most up-to-date expert resources and advice.
Premium Membership Tier
Unlimited Telemedicine + Comprehensive Care
Our Premium membership tier is a comprehensive plan that includes unlimited telemedicine consultations, as well as annual wellness care AND lifestyle-specific services. Premium memberships include up to two (2) comprehensive exams per plan year. If your pet is a puppy or kitten at the time of signing up for this membership, a third visit will be included at no additional cost if needed to complete their vaccine series.
Premium memberships also cover your pet’s annual vaccinations. We follow the guidelines from the American Veterinary Medical Association and provide the "core" vaccines that are recommended for most dogs and cats based on their geographical location. The core vaccines included in the Premium membership tier are:
Lyme (in appropriate regions)
* Lifestyle vaccination
The Premium membership tier also includes custom non-core “lifestyle” vaccinations for individual pets based on their activities, other pets or animals they may be in close contact with, and other factors. Our doctors will consider these factors to customize a vaccination program for optimal protection throughout your pet's life.
Routine Laboratory Screening
Premium memberships include routine laboratory screening, however, which screens are performed may vary depending on the pet and are at the discretion of your veterinarian. Your pet’s scheduled tests are based on your pet’s age, species, breed, etc., and the medical recommendations of your doctor. The routine laboratory tests included in your Premium membership are:
Adult and Young Adult Wellness Blood Panel
Comprehensive Senior Blood Panel
Adult and Young Adult Wellness Blood Panel
Comprehensive Senior Blood Panel
Benefits of Wellness Club for Pet Parents
We know how busy life can be, and joining the BetterVet Wellness Club Saves saves time - schedule a telemedicine consultation when you aren’t sure whether your pet should be seen, and access in-home vet care for your pet’s wellness needs. Schedule virtual or home visits from our website or on our convenient app.
Ensures That Pets Receive the Care They Need
With all of the appointments that people manage on a regular basis, your pet’s veterinary care is one more thing to remember. Wellness Club helps pet parents manage and stay on top of routine and necessary care because routine wellness visits are planned and scheduled ahead of time.
Creates Peace of Mind
With a Wellness Club membership, you’ll have peace of mind knowing that you can reach out to a veterinarian whenever you have concerns. Our Premium plan makes routine wellness care more affordable, as yearly costs are divided into manageable and predictable monthly payments.
Benefits for Pets
A Wellness Club membership will ensure that your pet receives the preventative care they need when they need it. Unlimited telemedicine consultations serve to connect pet parents with veterinarians more quickly and easily, helping to address concerns as soon as they arise. When there is a need for your pet to be seen for an examination, your veterinarian will come to you, keeping pets feeling safe and happy at home.
Puppies and Kittens
Puppies and kittens have unique needs, such as vaccination and deworming, and for this reason, may need to be seen more frequently than adult dogs and cats. Wellness Club makes it easier to keep track of your puppy and kitten’s care and make sure that they continue to thrive.
Senior pets need to be seen more frequently than adult cats and dogs, and it is recommended that they are tested for certain age-related conditions. Your veterinarian will work with you to create a schedule that meets the needs of your senior pet during their golden years.
Frequently Asked Questions
How Does Wellness Club Work?
It’s easy! Just sign up online or on our convenient app and choose the membership plan for you based on your and your pet’s needs. You'll be asked to enter your preferred credit card. This card will automatically be charged monthly, starting on the first day of your purchase.
Who Should Join the BetterVet Wellness Club?
Pets in all stages of life can benefit from BetterVet’s Wellness Club - puppies and kittens, adult dogs and cats, and senior pets. All pets require routine, preventative healthcare and the selection of core services in each plan is age-appropriate (i.e. vaccines, routine lab work, etc.), while others may vary depending on your doctor’s discretion.
Is There a Waiting Period?
No, there is no waiting period. Your Wellness Club benefits will be available right away, however, it may take up to 24 hours for your personal pet center to reflect your membership plan.
What Services Are Included?
As mentioned, both membership tiers include unlimited telemedicine consultations, while the Premium membership plan includes additional routine wellness care and lifestyle-specific services. If you start with the Family membership plan and wish to upgrade to Premium, we’ll be happy to help!
What is Your Policy Regarding Multiple Pets?
With a Family Membership, there are no additional fees for more than one pet in the household - all are included! Premium memberships do require that each pet have their own membership plan.
How Do I Know When to Schedule the Services Included in my Plan?
As with all of our reminders, BetterVet will send you notifications of all of your pet’s upcoming preventative care needs and appointments to ensure that they stay up-to-date on routine checkups, vaccinations, as well as standard testing and treatment.
What is the Difference Between a Wellness Club Membership and Pet Insurance?
A Wellness Club membership is different from pet health insurance. A Wellness Club membership gives pet parents peace of mind by covering the routine vet care your pets will need, such as checkups, lab work, and vaccinations, and bundles them into affordable monthly payments. Pet insurance is different in that it is meant to cover unplanned emergency care on a case-by-case basis, but does not cover routine or preventative wellness care.
My Pet is Sick, Can I Use My Wellness Club Benefit?
Yes, you can. Any available services on your membership can be used for your pet regardless of their health status. In the case of a pet that is feeling ill, a sick visit would be considered to be one of the comprehensive exams included in your membership. Remember that unlimited video consultation appointments are also included in both membership levels, which is a great option if you still have questions or concerns after your home visit.
Can I Access My Premium Membership Services When I’m Traveling?
Yes! But before you leave, you will want to make sure that BetterVet services the area where you are visiting. Remember to change the home address associated with your account before booking the appointment, so our veterinary team knows where to find you and your pet. Please check our list of locations to see whether BetterVet services are available.