You can cancel your appointment up to 48 hours before your scheduled time. Canceling within 48 hours of a home visit will incur a cancellation fee of 75$. If you need to cancel a procedure or surgery, we will need a 48-hour notice, if not it will incur a cancellation fee of $250. To cancel please call us at (888)788-1165 or email us at support@bettervet.com.