2112 Memorial Pkwy Sw,
Huntsville, AL 35801 United States
Animal Emergency Clinic Of North Alabama Inc is a well known provider of veterinary services in Huntsville. Visit us very soon at our business address or call us soon at (256) 533-7600.
Reviews for Animal Emergency Clinic Of North Alabama Inc
Animal Emergency Clinic Of North Alabama Inc
my pet died, yours can too
1 5 0
Posted On: Feb 20, 2011
“On Saturday, Feb. 12th, 2011, I took my Jack Russell Terrier to this clinic. Daphne acted lethargic and would not eat. I had noticed this the night before but it was worse Saturday morning so I knew to get treatment even if it would be at emergency prices. I took her to Animal Emergency Clinic of North Alabama in Huntsville and we went to an exam room after initial paperwork. I was shown paperwork that initial exam fee is $78 and would have to be paid that day. I signed it and said no problem. Dr. Lee came in and looked at Daphne, feeling her. He asked about her diet and I said no change, I feed her Purina One, no table scraps or anything. He said she probably has pancreatitis from some fatty food. I said I don't know how because she doesn't get that. He said we'll do xray and blood tests. I approved those with initials on the paper and waited. A blood test confirmed that pancreatic enzyme levels were high. But I told the tech there must be another reason because she had not had a change in her diet. My words were ignored and they wrote up what it would cost to keep her less than 48 hours until my vet would be open to care for her. My bill was around $1200, which included an xray. I was told when I picked her up early Monday morning that they didn't do the xray after they saw the blood test results and refunded that $139 dollars to me. Being as I am NOT a vet, I did not know that foreign objects should also be ruled out as a cause for pancreatitis. Trauma can also be a cause. Daphne died a week later because they had not xrayed and therefore did not see the foreign object in her stomach and intestines that was pressing on the pancreas also. Their negligence or incompetence or a combination of the two cost me her life. Forget the money, which I have to say was outrageous, I would have given my truck keys to them if they had asked for it. I just wanted my dog to be well. But if you don't look for the underlying cause, how can you treat it? They just all assumed it was due to her diet, and I kept telling them it couldn't be. They said they would do an xray, even charged me for it, but then they didn't. That's what killed her, their negligence to be sure they knew the cause.”
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