2200 E South Blvd,
Montgomery, AL 36116 United States
Capitol Plaza Veterinary Clinic is a top provider of veterinary services in Montgomery. Visit us sometime soon at our local store or call us soon at (334) 281-5400.
Reviews for Capitol Plaza Veterinary Clinic
Capitol Plaza Veterinary Clinic
Worst Groomer EVER!
1 5 0
Posted On: Mar 25, 2010
“The WORST GROOMER in Montgomery, ALABAMA!
-I gave this place a rating of one star only b/c the minimum star rating accepted was one, actually I wanted to enter a negative (-) 3. This is what this place deserves.
I took my dear sweet pet there at the appointed time designated by the office, was informed that she would be ready at 3PM that day. I went there to pick her up and they brought her out to me and she was wet! I asked the groomer (who brought her out w/cell phone in hand) why she was still wet and she said that she'd been working on her all day and hadn't had time to dry her! Only 3 of her 4 legs were cut, and she even nicked him and had a cut/sore on his anus. The cut on my baby was botched. Some of the fur was long and some was short (up and down action all over her). It was a mess. AND the groomer lady had the nerve to get mad at me and began to tell the person on her cell phone that she had to get off the telephone b/c she had to TELL this lady (me) something. She was confrontational and IGNORANT.
The lady behind the desk was nice and heard the entire conversation. She told the groomer to be quiet or she might lose her job (yes it was that bad!) and the groomer informed that she didn't care b/c she was quitting. I asked why the cut was uneven and if she had ever cut the large breed that I'd brought in and she informed that she raised them. I asked if she raised my breed specifically (I knew she didnt by the way she looked and behaved; responsible pet owners/breeders care and it showsJ.), she didnt answer and informed that the person that was there before her had left and had taken all of the guards w/him when he left. That was NOT my problem.
She did not have the common sense or conscience to inform that she didn't have the proper equipment to properly groom my pet BEFORE she started the job and she told me that she was farsighted! I would have appreciated her honesty and would have gone to get her to avoid what happened there. The nerve of that poor excuse of a human being! She was/is IGNORANT! She had horrible reddish gold braids in her hair and looks like she has had a hard life since day one and been in knife fights by the looks of her face, but that still did not excuse what she did to my pet. She even informed that she requested that he be sedated by the veterinarian, yet she butchered my pet and didnt even dry her fur.
I had to take my pet back two hours later b/c her right eye had completely closed and her eyeball was rolled back (YES it was) and pus was oozing from her eye! The vet gave her prednisone and some other pills but I was hesitant and DID not give the strange red/yellow pills to her b/c they'd tried to finish her off the first time. Then, he suggested that I bring her back the next morning so the groomer could see her. Surely, I thought she'd been fired or had quit as she'd threatened. And why oh why would I let that incompetent, no talent, unlearned fiendish DEMON seed of SATAN see my pet again anyway? The vet is responsible for that groomer and his reputation, but he continued to let her work there.
If Id messed up someones pet like this I would have been so ashamed and sent a letter of apology to the owner and acknowledge that I need to be fired and find another job in another field. In her case, perhaps ditch digging.
DO NOT GET YOUR PET GROOMED THERE, DON'T EVEN TAKE A STRAY RAT THERE. They deserve better than that CLOWN groomer there and she was belligerent and defensive about the shoddy job she did.
DO NOT GO TO THIS PLACE FOR GROOMING, if you love your pet, please listen to me. I work hard for my money and would not have taken the time to write and inform you about my experience otherwise, b/c I dont have time to waste. Thank you and be careful.”